Our experienced team will partner with you to verify eligibility and check the insurance benefits for a Lingraphica communication device. Our Client Advocates and Reimbursement Specialists will work on your behalf, submitting the necessary documents for approval and reimbursement of a device.
Insurance options for your Lingraphica communication device include Medicare and private healthcare insurance. But in either case there is important general information to be aware of throughout the insurance process:
To demonstrate a medical need for a Lingraphica device, Medicare and all private healthcare insurance companies have two requirements:
Should you demonstrate medical necessity, Medicare and other insurances may cover a communication device. Our Reimbursement Specialists will work with you to assess your coverage.
Our benefits check process verifies your insurance coverage and ensures that the proper forms are completed and successfully submitted to your insurance company. We obtain the necessary paperwork and get in touch with your insurer on your behalf.
Lingraphica requires an eligibility check before beginning a device trial. We also require you have a face-to-face visit with your physician about your specific speech impairment. After you provide your insurance information to one of our Client Advocates will determine whether you have sufficient insurance coverage to start a device trial. The reason we require an eligibility check is to ensure the trial process moves along quickly and easily.
If you qualify for a free trial, we will ship a loaner Lingraphica device to your SLP free of charge. Within a week of receiving the device, our Client Advocate team will perform a detailed benefits check to ensure your specific insurance will cover a Lingraphica communication device. Our team will reach out to you to discuss the results of this check, any out-of-pocket expenses, and the face-to-face visit notes from your physician. In the meantime, you will work with your SLP to see whether the device is a good fit for your recovery and lifestyle. You or a loved one may hear from a Lingraphica Clinical Consultant during the trial to make sure everything is going well.
Lingraphica will check in with your SLP to make sure the device is an appropriate fit for you. If you and your SLP agree to move forward with the device, Lingraphica will work with your SLP to get the correct authorization and paperwork for the placement of the device. We will also work with your physician to obtain the notes from your face-to-face visit regarding the treatment and evaluation of your speech impairment.
Once the device has been recommended and approved, Lingraphica will manufacture and customize the device specifically and uniquely for your needs. We customize based on the Personal Interests Form that you complete. We put this information directly into the device so that, right out of the box, it will contain phrases like “Hi, my name is John” or “I like to watch the Phillies.”