Support
Support Overview

There is no limit to Lingraphica's free technical support. We offer a variety of training and support options so that you can choose what is most convenient.

Call Us

Technical Support hours: 8:30 a.m. - 4:30 p.m. Eastern Time.
Toll-free general number: 888-274-2742
Technical Support direct: 609-275-5877

Help Videos

Three help videos are built into the AllTalk: the "Lingraphica Training Video," the "SmallTalk Training Video," and the "Therapy Exercises Training Video." These can be used as references anytime to refresh your memory about a feature. To view them, turn on the AllTalk and make your selection under the Help menu. Once a training video is selected, choose any specific topic you want to learn about from its menu.

Family and Caregiver Support Program

To make sure you get the most out of your Lingraphica, we provide lessons over the phone, at your convenience. During the lessons the basics will be provided: how to load your Lingraphica device with whatever you want to say, how to customize pages to be practical and easy to use, and how to take advantage of the built-in therapy tools and exercises. We will answer all your questions and give as much time as you need. And best of all - - our lessons are free. We can also provide live, interactive training over the Internet. All you will need, in addition to your Lingraphica, is a high-speed Internet connection (either DSL or cable modem) and a phone. To schedule a lesson, call us at 888-274-2742 and ask for Lance.

Manuals and Reference Guides

Click to download the Using the Lingraphica manual (7.0)
Click to download the SmallTalk Aphasia manual (7.0)
Click to download the Getting Started reference cards (7.0)
Click to download the Conducting the Trial reference cards (7.0)

Manual Archive

Click to download the Getting Started User's Guide (6.0)
Click to download the Getting Started: A Quick Reference Guide (6.0)
Click to download the Conducting the Trial: For the SLP Supervising a Patient Trial (6.0)

E-mail a Question

E-mail us your question. We'll get back to you in 24 hours.
Click to send your question
 

Live Internet Support

If you have access to the Internet, we can program and troubleshoot your Lingraphica device online.
Click to learn how
 

Schedule Web-based Training

All you will need is a high-speed Internet connection (either DSL or cable modem) and a phone.
Click to schedule interactive training

Download Paperwork for Patient Trial
(password required)

Click to download SGD/CMN form
Click to download SGD/CMN Sample #1
Click to download SGD/CMN Sample #2
Click to download Reimbursement Instructions & Forms
Click to download ASHA CEU Instructions & Forms
Click to download Assignment of Benefits
Click to download Lingraphica Evaluation Form


 

 


Support for SmallTalkdownload our Quick Reference Guide and Manual