Careers at Lingraphica

Title: Documentation Specialist

Reports to: Clinical Manager

Major Objectives, Responsibilities and Tactics:

• Obtains recommendation paperwork from the speech language pathologist (SLP) in a timely manner
• Adheres to due dates/timelines in accordance with established processes
• Reviews the completed documentation for thorough and accurate information in adherence with medical necessity guidelines.
• Fully understands insurance requirements using internal tools/resources to properly advise on paperwork requirements
• Develops and maintains relationships with clients (SLPs, patients & communication partners)
• Maintains diligent organization of documents using Adobe and internal software tools
• Assists and provides clinical support to SLPs during the paperwork process via email and phone conference.
• Fully understands the trial procedures and Lingraphica’s products to address questions and concerns and keep the process moving smoothly.
• Accurately documents trial activities and correspondence using company’s internal software tools.
• Contributes on special projects, as needed.

 

Requirements:

• Excellent customer service skills and professionalism.
• Highly organized and able to effectively multi-task at a high level
• Exhibits strong critical thinking and problem-solving skills through both verbal and written communications.
• Ability to effectively handle multiple and shifting priorities.
• Ability to support cross-functional teams and the ability to understand and translate business issues into actionable solutions.
• Ability to take on new challenges and work outside of one’s comfort zone.
• Ability to resolve issues from SLPs in a professional and timely manner.
• A team player with overall company goals in mind.
• Ability to maintain proper, courteous, and helpful telephone and email etiquette.
• Possess an extreme sense of urgency and willingness to go above and beyond to complete tasks.
• Ability to comfortably interface with various users across the organization

 

Preferred Qualifications

Experience in a Medical/Rehabilitation/Therapy setting

Work Experience

1-2 years in customer service or healthcare administration, preferably in a medical/rehab/therapy setting

Formal Education

Required – Associate’s

Preferred – Bachelor’s

Technical Skills

N/A

Continuing Education/Training Requirements

N/A

Certifications/Licenses, as applicable

N/A

Location

Princeton, NJ or Remote

Title: Video Production Specialist

 

Reports to:  Senior Marketing Manager

 

About Us:

Lingraphica helps stroke survivors regain the communication skills essential to engage daily life activities using our communication devices, speech therapy software, and other services. We’re a mission-driven company that combines technology, research-proven methods, and a human touch to improve the quality of life for the millions of stroke survivors in the United States. We are always looking for like-minded people to join our team.

Submit a resume and a cover letter that highlights your qualifications, desire to work for Lingraphica, and salary requirements.

 

Objective:

Do you love creating video content that educates and builds brand awareness? Do you enjoy finding new ways to tell a story? If so, you may be a person we’d like to speak with about the Video Production Specialist position. We are seeking someone with a great eye, the ability to produce a variety of video types, and the creativity to engage the audience. This position reports to the Senior Digital Marketing Manager and is responsible for ensuring a consistent stream of educational and marketing videos that help stroke survivors.

 

We are looking for a candidate who can hit the ground running on the Digital Marketing team by handling the entire post-production process, working with existing footage to tell new narratives, and keep all video production on brand. The candidate must be equally experienced conducting video shoots as he/she is with post-production.

 

The Video Production Specialist must be skilled with video editing software and have practical experience developing video — from start to finish, including content recommendations, planning video shoots, conceptualizing ideas, and A/V editing. The candidate will be well-versed in a variety of video types (e.g., interview, product demonstration, how-to, lifestyle/benefit, and technical support), as well as content mediums (e.g., YouTube, Facebook, other social platforms).

 

Essential Duties & Responsibilities:

• Support and lead the video production process
• Conduct video shoots with both external customers and internal staff
• Manage a YouTube page and post on Facebook and other social media platforms
• Work with video subjects in preparation for production
• Assist with the development of scripts
• Make recommendations for improvements with back drops, equipment, and software
• Maintain and manage all video files and raw footage
• Work with the digital marketing team to determine video content
• Maintain and enforce brand standards for all video production
• Provide a fresh and creative perspective across a variety of video types
• Work with other departments and subject matter experts across the organization
• Ensure all videos are on-point and support the underlying initiative

 

Other Duties & Responsibilities:

• Create micro content from long form videos
• Shoot short brand videos
• Shoot internal training and compliance videos
• Participate in campaign creation

 

Skills & Competencies:

• Proficient in Adobe Creative Suite (Premiere, After Effects, Audition, Photoshop and Illustrator)

• Organized and professional
• Strong verbal and written communication skills
• Able to work well in a team environment and independently
• Able to meet deadlines with simultaneous initiatives/campaigns
• Understanding of basic design standards and best practices
• Animation skills a plus

 

Requirements:

• 1-3 years of experience in video/film production as editor
• Bachelor’s degree in a videography or a related field
• Positive, upbeat, and proactive attitude
• Constantly seek to test, learn, and optimize
• Excellent time management and multi-tasking skills
• Ability to meet expectations in a fast paced and dynamic environment