Client Advocate

Emily joined Lingraphica in 2019. She has five years experience in the healthcare industry, working specially with integrated healthcare and home health. She holds a BS in Kinesiology from the University of TN and enjoys traveling the world in her free time.

Client Advocate and Documentation Specialist Manager

Katy joined Lingraphica in 2018. She brings vast experience in customer service in various environments. She has a unique perspective on clients’ durable medical equipment needs as she served as a caregiver for the past three years. Katy has a Bachelor’s Degree in Psychology from Georgian Court University.

Authorization Specialist

Jessica joined Lingraphica in 2018. She brings with her 10 years of experience in customer service. Prior to joining Lingraphica, she worked as a customer service representative for a pharmaceutical company.

Authorization Specialist Team Lead

Elsa joined Lingraphica in 2017. She brings with her more than 2 years experience as an authorization, billing, and quality assurance specialist. She holds a B.S. from Union College.

Funding Manager

Johanna joined Lingraphica in 2017. She brings more than 2 years of experience in durable medical equipment billing and customer service. Johanna has previously worked several customer service jobs in various fields of service in her native country of Sweden. She holds a BS in Biology from Rutgers University.

Client Advocate

NaShae joined Lingraphica in 2017. She has over five years of customer service experience in the healthcare industry. She has previously worked with a medical transportation provider and pharmaceutical companies. She is dedicated to excellent customer service and client care. NaShae has an Associate of Applied Science degree from Berkley College.

Director, Operations and Contracts

Jennifer joined Lingraphica in 2016. She brings more than 3 years of experience in the durable medical equipment field. Jennifer has helped patients, both adult and pediatric, acquire medical equipment necessary to ensure the very best quality of life. She holds a BS from East Stroudsburg University of Pennsylvania.