Privacy Policy and Notice
Effective: March 2024
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE COLLECTED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices describes how Lingraphica gathers and uses health information about our customers who use a Lingraphica speech-generating device, create a Lingraphica user account, or give payment or other information to Lingraphica. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires Lingraphica to protect and maintain the privacy of your health information, and to provide you with this notice of our legal duties and privacy practices regarding protected health information. Some states have more stringent regulations for uses and disclosures of PHI that may require your authorization.
Protected health information is any information in our records that holds your name or other data that is unique to you and could be used to identify you, including information that relates to your past, present, or future physical or mental health or condition. We collect information about you that may include your name, address, medical history, health information, and payment information. Lingraphica does not sell, rent, or loan any customer information. As customers are using their speech-generating device they can customize the device to their specific communication needs and interests; Lingraphica does not limit or restrict the information that customers can add to the device and does not consider this content to be protected health information.
We will not use or disclose your health information for any reason other than those listed without your written permission, and you may reverse your consent at any time. You can request that we stop this data collection by contacting Product Support at 888-274-2742 or on our website at https://lingraphica.com/contact-us.
You have the following rights about your health information:
Lingraphica follows this policy as it takes effect March 6, 2024, and it will remain in effect until we replace it. We have the right to change our privacy practices; if we do, we will notify you in writing of the changes. You may request a paper copy of this Notice of Privacy Practices at any time. For more information or copies of this Notice, please contact Lingraphica by calling 888-274-2742 or request the information on our website https://lingraphica.com/contact-us/.
To request to view or make changes to your health information, or to report a concern about your privacy, please contact Lingraphica’s Compliance Manager by email at compliance@lingraphica.com, by calling 609-269-2796, or visit www.hhs.gov/ocr/privacy/hipaa/complaints/. No action will be taken against someone who reports a complaint.